Custom Domains in Atlassian Cloud

Owned by Kevin Jeong （정광섭）
Last updated: 2025-Feb-17
3 min read

What is it?

 

limitations

the customer can’t use the wildcard SSL.

how to check SSL certificate histories

internal slack Channel

Configuration step by step

Step 1: Request a custom domain

  1. Select Add custom domain. This is only visible if you have an eligible product.

    image-20250214-043219.png

  2. review

    image-20250214-043248.png

  3. Select which product you want to access from your custom domain.

    image-20250214-043559.png

  4. Follow the prompts to specify your domain. You’ll need to enter two subdomains, and a domain, Enter a Redirect URL. This is optional. (2)

    image-20250214-044841.png

  5. Review changes and select Create domain.

    image-20250214-044932.png

Step 2: Update your DNS provider

  1. Select the Custom domains tab, For the domain you want to set up, select More Actions () > Show details.

    image-20250214-045324.png

  2. Copy all of the DNS records, and add them to your DNS provider.

    image-20250214-050141.png

  3. To add the DNS records to your DNS provider: (Ex: CloudFlare)

    image-20250214-050329.png

Step 3: Activate your domain

  1. Select Products > Product URLs. Select the Custom domains tab. For the domain you want to activate select More Actions () > Activate domain.

    image-20250214-052823.png

  2. 222

Troubleshooting

403 Error

접속이 아래와 같은 화면이 나오고 에러 발생

image-20250214-054705.png

제대로 Privisioning 되지 않았을 경우에 발생함

image-20250214-054854.png

Jira plan link does not work

Jira plan 링크시 안 보임(CD 버그인지 확인 필요)

image-20250216-090257.png

Error when using Jira Dashboard Macros in Confluence when using custom domain.

Unable to connect to Confluence from Slack using Custom Domains

CORS Policy error

See Also

Ref

 

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